• Subscriptions
  What subscription level is necessary for the Income Portfolio?

  mgriffith1953 asked · 06/17/2021 · 1 replies
  Re.

  • #1
  • Basic subscription
    Admin · 06/17/2021 20:08:43

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• Dashboard Performance data questions
  Hi -
  1. are the performance data on the Dashboard updated every day?
  2. Is it possible to include  a 1 week return as well?
  
  Thanks
  
  

  rptrader1 asked · 06/17/2021 · 1 replies
  Re.

  • #1
  • 1. yes, they are updated daily.
    2. you can find individual portfolio's last 1 week return by clicking on 'Click here for more portfolio details and features' on a portfolio page and then in the 'Performance' section, click on 'More Analytics' to find last week's return
    Admin · 06/17/2021 20:12:04

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• New letter6/7/2021
  HelloCan't see the today's newsletter on your web site titled"" GOOD"S&P sectors
  

  sleep asked · 06/08/2021 · 1 replies
  Re.

  • #1
  • We see no problem on viewing the article. You'll need to login to read the full article. Please also try to remove your browser cache or try to use another browser
    
    Admin · 06/08/2021 13:57:43

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• Sorry, simulation failed, please try again.
  Since yesterday I cannot update any simulations. I get the message "Sorry, simulation failed, please try again." How do I fix that? Same thing in both Chrome and Edge.

  rtibell asked · 05/18/2021 · 1 replies
  Re.

  • #1
  • We changed our servers a few days ago and that might have caused some of these problems. Can you try again and let us know if there’s still a problem? Thanks
    Admin · 05/19/2021 16:35:14

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• Reg. Vanguard Balanced Fund Max Drawdown
  Hi - I checked the VBINX max drawdown and it is shown as 32%.
  To verify this, I drilled down to the annual metrics,and found that this was in 2019.
  I think this is a mistake because 2019 was not a  volatile year.
  VBINX returned 21.7% in 2019.
  Could u please confirm if the Drawdown was 32% in 2019?
  
  Thanks
  
  

  rptrader1 asked · 04/28/2021 · 2 replies
  Re.

  • #2
  • Great ... thanks for your response.
    
    rptrader1 · 04/30/2021 20:29:01

  • #1
  • Hi, you are right, there was a steep loss on 8/12/2019. We are still investigating and believe it was due to data corruption. We have fixed it. Regardless, the biggest drawdown of VBINX is 36% that happened from 2008-2009. Thank you for letting us know. 
    Admin · 04/29/2021 14:57:14

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• 2 default portfoliso missing
  Hi My dashboard is not seeing the 2 default portfolios - the Fixed Income and Allocation portfolios. Please help.
  

  rptrader1 asked · 04/15/2021 · 3 replies
  Re.

  • #3
  • This should be fixed now. They were accidentally removed. These two portfolios don't count to the 5/10 basic/expert quota so effectively, a paying subscriber gets two additional portfolios. 
    Admin · 04/16/2021 14:25:01

  • #2
  • Thanks
    rptrader1 · 04/15/2021 18:27:04

  • #1
  • We are looking into it. For now, you can find them from what we do pages (brokerage and income investors)
    Admin · 04/15/2021 18:08:36

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• Cancel my subscription
  I recently subscribed to the Expert Subscription and would like to cancel my subscription. Thank you.

  bullfan1 asked · 04/05/2021 · 1 replies
  Re.

  • #1
  • Please go to your dashboard and click on 'Manage Subscription' on the top right corner and then click 'Unsubscribe' to cancel. 
    Admin · 04/05/2021 20:06:08

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• Reg the Asset Class Trends as of 4/2/2021
  Hi - I noticed that the 1 week return for Real Estate is shown as 3.00%. From Morningstar site, I see that the 1 week return for VNQ is only 0.72%. Could you please explain how the 3.00% return is computed?
  
  Thanks 
  

  rptrader1 asked · 04/04/2021 · 3 replies
  Re.

  • #3
  • Somehow we couldn't reproduce the problem since they have been updated. In general, we use (mostly Vanguard) index funds as benchmarks for asset classes in the Asset Class Trends table. For example, we use VGSIX to represent Real Estate. It's easier and more up to date to use 360 Asset Overview page on those funds. We'll continue to monitor...
    Admin · 04/06/2021 13:22:17

  • #2
  • There is indeed something wrong here. We are looking into this. 
    Admin · 04/05/2021 14:40:33

  • #1
  • Likewise US Stocks return is shown as 3.0% but SPY was up 1.17% and QQQ 2.71%
    
    rptrader1 · 04/04/2021 19:36:34

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• Error on Login
  Hi,
  I am getting this error on my Edge browser:
  

  Your connection isn't private

  Attackers might be trying to steal your information from www.myplaniq.com (for example, passwords, messages, or credit cards).

  NET::ERR_CERT_DATE_INVALID
  
  
  On Firefox too I get an error.
  

  rptrader1 asked · 04/04/2021 · 2 replies
  Re.

  • #2
  • Thanks -- its working now
    
    rptrader1 · 04/04/2021 18:41:56

  • #1
  • We are working on renewing our SSL certificate. Thanks for your patience. 
    Admin · 04/04/2021 14:47:24

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• Cancel
  Cancel
  

  catheyb5 asked · 03/30/2021 · 1 replies
  Re.

  • #1
  • You are not a subscriber and we really want to tell people that before doing anything, please make sure you understand what we are doing. It'll save you time and it'll save our efforts too. Your account has been removed. 
    
    Admin · 03/31/2021 14:44:22

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